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Connecting Custom Domains

Add your own custom domain to your Bonfire site and keep everything under your own brand. Check below for a mini guide specific to your domain provider and if you’re still struggling send us a message in the chat.

https://app.arcade.software/share/fHtB0gwd5g0Kp2W6DUT1

<aside> ❗ The video above only covers the step-by-step of connecting custom domains. For guidance on connecting a subdomain click ****here.

</aside>

Start here

  1. From your dashboard sidebar, click Account > Settings.

  2. In the custom domain section, start by typing your Domain (make sure you own it beforehand). We’ll use bonfires.xyz for this example.

    Screen Shot 2023-01-03 at 1.27.15 PM.png

  3. Click Add Domain.

  4. Next you’ll need to log into your domain provider (e.g. GoDaddy) and update the DNS records with the information below. Please refer to the guides below for provider-specific step-by-step.

    Screen Shot 2022-10-28 at 1.40.23 PM.png

  5. Go back to your Bonfire dashboard and click Verify Connection.

  6. You’re all set.

Setting up a custom sub-domain:

  1. From your dashboard sidebar, click Account > Settings.

  2. In the custom domain section, type in your subdomain. For this example we will use test.charliecrown.xyz

    Screenshot 2023-05-13 at 2.11.55 PM.png

  3. Click Add Domain.

  4. Next you’ll need to log into your domain provider (e.g. GoDaddy) and update the DNS records with the information below. The main difference with adding a regular domain is in the process you’ll be adding a C NAME record as opposed to an A Record. Make sure you add you subdomain name to the name field.

    Screenshot 2023-05-13 at 2.13.27 PM.png

  5. Give it a few minutes and go back to your Bonfire dashboard and click Verify Connection.

  6. All set, you’re ready to go!

*Continue to click Verify connection until the indicator in your domain turns green. Please be aware that this process usually take a few minutes but sometimes may take up to 24 hours.


Need more help? Check the step-by-step guides below.

*the process on all these providers is the same for adding both A and C NAME records.









Troubleshooting

Scenario: Conflicting A Records

  1. In your DNS provider, check whether you have old A records
  2. Remove old A records
  3. Go back to Bonfire and remove/re-add your custom domain
  4. Verify your connection

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